frequently asked questions

All Your Skin Vibe Questions, Answered

about the cloth

What is it made of?

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Does it work on all makeup types?

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Is it safe for sensitive skin?

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Can I use it in the morning too?

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usage & care

How damp should it be?

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How do I clean it?

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Can someone else use my cloth?

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When should I replace it?

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orders & shipping

How long does shipping take?

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Do you ship internationally?

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What is your return policy?

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My cloth arrived damaged. What now?

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returns & refunds

Can I return my makeup remover towel if I’m not satisfied?

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What if my order arrives damaged or incorrect?

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How long do I have to request a return?

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How long does it take to receive my refund?

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Simple, reusable routines designed to make the end of your day feel easier.

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